Serving people of all ages with mental health needs including those with Mental Illness and Intellectual and Developmental Disabilities.

• Advocacy: Services designed to support the Covered Individual/Family Member and his/her Guardian in decision making, accessing needed services, and exercising their legal rights within service delivery systems and the larger community.
• Camp
• Case Management: Systematic, outcome focused needs-based activity that assists Covered Individuals and their Families by locating, linking, coordinating, and facilitating access to needed services.  The primary focus of Case Management is on linkage and coordination of community supports and resources and not on the direct delivery of those supports and resources by the Case Manager. 
• Charitable Giving (Basic Need Assistance/Support)
• Coaching
• Counseling/Therapy (Individual/Family/Group) The assessment, evaluation, and treatment of a Covered Individual/Family Member through the therapeutic relationship, using a combination of mental health, psychotherapeutic, and human development principles, methods, and techniques, including the sue of psychotherapy, to achieve the goal-directed development of an individual, sibling, parent/guardian, or family emotionally, socially, morally, educationally, spiritually, or vocationally.  Counseling may focus on a wide range of issues based up on the assessed need of the Covered Individual/Family including problem resolution, physical and sexual abuse, substance abuse, lack of trust, anger, depression, anxiety, fear, family interactions, personal interactions, attachment, and cognitive thinking which interferes with successful integration in family and community life.
• Crisis Support
• Education & Training
• Life Skills Training: Direct support services provided to a Covered Individual/Family Member that focus on the attainment of specific life skills and the development of generic community and non-paid support systems to enable an individual sixteen years or older to function independently and successfully in the community.  Life skills training may include support with employment/vocational training efforts, support for GED completion, budgeting and money management, household management, nutrition, and/or safety skills. 
• Massage Therapy: A therapeutic intervention whose application promotes physical wellbeing and good health and facilitates healing and wellness in the physical, mental, and/or emotional aspects of a Covered Individual/Family Member thereby enabling him/her to live a more healthful, balanced, and fulfilling life.
• Mentoring: A community based service in which a positive adult role model engages a Covered Individual/Family Member in a one-to-one relationship and functions as a friend, advocate, and life coach.
  
• Non-Medical Transportation
• Nursing, Assessment/Evaluation and Services: The performance of health care treatments and monitoring of health care procedures that requires specialized judgment and skill as ordered by a Physician/Licensed Medical Practitioner and/or required by standards of professional practice or state law to be performed by a Registered Nurse, a Licensed Vocational Nurse, or a Licensed Nurse Practitioner.  Nursing includes the observation, assessment, intervention, evaluation, rehabilitation, care, counseling, and health related education of a Covered Individual/Family Member who is ill, injured, infirm, or experiencing a change in normal health processes. 

• Paraprofessional Services: Paraprofessional services address the Waiver Participant’s needs that arise as a result of their severe emotional disturbance.  These services contribute to the community functioning of Waiver Participants and thereby assist the Waiver Participants in avoiding institutionalization.  The services are essential to promote community inclusion in typical child/youth activities and exceed what would normally be available for children adolescents in the community.  Services include: 1) skilled mentoring and coaching – skilled mentoring would be provided by an individual who has had additional training/experience working with children/adolescents with mental health problems.  For example, a teenager with severe behavior problems may require mentoring from a provider with behavioral management expertise; 2) paraprofessional aide – this service may be reimbursed if delivered in a setting where provision of such support is not already required or included as a matter of practice.  The paraprofessional aide assists the Waiver Participant in preventing and managing behaviors stemming from emotional disturbance that create barriers to inclusion in integrated community activities such as after-school care or daycare; 3) job placement – assistance in finding employment.  
  
• Parent Coaching: Services provided to the Parent of a Covered Individual to assist in the acquisition and development of effective parenting skills and techniques for management of the Covered Individual/Family Member’s behavior or symptoms.  Parent Coaches also assist the Parents/Guardians of a Covered Individual in accessing needed services and in navigating through service delivery systems.  
• Respite Level 1: A service that provides for the planned or emergency, short-term, non-routine relief of the unpaid Caregiver of a Covered Individual/Family Member.  Respite Services provide supervision of the Individual to ensure their health, safety, security, nutritional, social and recreational needs are being met in the absence of the Primary Caregiver.  Respite also includes habilitation and other community support activities that facilitate the individual’s inclusion in the community, social interaction, participation in leisure activities, and development of socially valued behaviors, daily living, and independent living skills. 
• Respite Level 2: A service that provides for the planned or emergency, short-term, non-routine relief of the unpaid Caregiver of a Covered Individual/Family Member.  Respite Services provide supervision of the Individual to ensure their health, safety, security, nutritional, social and recreational needs are being met in the absence of the Primary Caregiver.  Respite also includes habilitation and other community support activities that facilitate the individual’s inclusion in the community, social interaction, participation in leisure activities, and development of socially valued behaviors, daily living, and independent living skills. 
• Team Meeting: A scheduled face-to-face meeting between Child and Family Team Members for the purpose of coordinating services, developing service delivery strategies, assessing the Covered Individual/Family’s response to services, and modifying the Plan of Care as needed.  Team Meetings must include at a minimum the Covered Individual’s Parent/Guardian/Primary Caregiver and the Care Coordinator.  Meeting participants may also include the Covered Individual, Direct Service Providers, Agency/System Representatives, Family Members, Friends, and Advocates.  
• Tutoring: Educational training, support, and remedial assistance during non-school hours to bring a covered individual up to academic grade level by a Provider with knowledge or expertise in the subject area.  Tutoring must be based on assessed academic need and does not include the instruction of non-academic skills.  

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Please note: the Service Definitions above are from Integral Care's Provider Services Directory.

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